Chain
Before their IPO, Maguro joined Hato Hub with a clear vision: build a premium Japanese restaurant brand in Thailand by delivering exceptional customer experiences and gathering insights to fuel their expansion.
A premium delivery channel that launched immediately at a fraction of big-brand costs, featuring:
Member-only menu
Exclusive dishes unavailable on aggregator platforms
Membership promotions
Rich customer data including:
Heat maps showing customer locations—home, office, and beyond
Direct feedback to improve operations
Names, phone numbers, and purchase behavior
Impact
Own delivery channel became a core revenue stream
Saved millions in commission costs annually
Successfully completed IPO and expanded to multiple brands