SME
Mheehow is a newly opened Mala Hot Pot restaurant in Nakhon Pathom. As an owner-run SME offering buffet-style dining, they wanted to ensure smooth operations with minimal mistakes.
Hato OS helps Mheehow achieve operational excellence through:
User-friendly ordering for both buffet and à la carte items:
Reduces staffing costs for order-taking
Increases customer satisfaction through faster ordering
Prevents errors from manual ordering processes
Complete data analytics that uncover:
Average dining time
Customer purchase behaviors
Customer data for future engagement—no separate CRM needed
Impact
They successfully launch!
Average monthly sales increased by over 50%
Order volume increased by 47%